If I had to make any criticism, it would a light one regarding the service. First, the staff came off as a little cold and almost rude (you can see more reviews on Google). Except for one lady with short hair who was such a sweetheart, the others - specifically two ladies - were quite stand-offish. When we requested something, they would just roll their eyes and walk away, and when we asked a question about that night's promotion, one of them was seemingly annoyed when she explained it to us.

Ok so I've worked in F&B before so I understand that the industry is tough, customers can be annoying AF and the waiters and waitresses honestly don't owe you a smile or perfect service. I usually just shrug it off when service staff are rude, and sometimes I wonder if I'm being too sensitive, but my friends who've visited the bistro told me that they experienced the same thing as well. But you know, if I'm paying a service charge, I at least hope that the staff don't roll their eyes at me...

Anyway, that one nice lady just made everything better in the end because she was so genuine and nice. I have read other reviews mentioning polite service as well, so hopefully, I'd have a better experience on that front the next time I visit!

Second, our food took really, really long to come because the kitchen was overwhelmed. Again, I didn't really mind because my friend and I had drinks and some appetisers, but this could have easily pissed of hangry customers. The nice lady was really apologetic though, and I was genuinely fine with waiting since I was in a good mood. But yes, room for improvements!

I would go back to FRY Rooftop Bistro & Bar because the food was great and overall, my experience was good. This is the perfect place to catch up with a friend or bond with a date, and also for a moment feel like all your worries are fading away.

That's all for today, see you next post!

Rating: ⭐⭐⭐⭐